ChatGPT, the conversational AI developed by OpenAI, has broken all records by becoming the most popular application in recent years in a matter of months. There are many alternatives to ChatGPT, but people still prefer the original, as is always the case.
If you are one of the many millions of users who regularly log into ChatGPT, It is possible that on occasion, and due to an oversight, your account is blocked. How can we solve it?
5 Reasons Why ChatGPT May Have Blocked Your Account (And How to fix it)
If ChatGPT has denied you access, you will most likely get a 1002 error message. This is the most common block and can be easily resolved, although it is also possible that ChatGPT has blocked your account for using the tool inappropriately.
1- Too many failed login attempts
If you get the error « Your account has been blocked after multiple consecutive login attempts » do not continue insisting. Too many login attempts in a short period of time can trigger a block by ChatGPT.
This error is usually due to entering the password incorrectly, but it can also be caused by a third person who is trying to access your ChatGPT account. Take it into consideration!
The good news is that these types of blocks are usually temporary, so after a few hours you will be able to log in to ChatGPT again without problems.
2- You are using a VPN or a proxy
ChatGPT doesn’t like VPNs or proxy connections. If it detects that you are using such a connection to access its application, it will block your access. In this case, they will not be blocking our account, but only access.
To solve it, just disconnect from the VPN network we are using and use our standard Internet connection. If you are accessing ChatGPT from Chrome, it may also be advisable to clear the browser’s cookies and temporary files. Ultimately, disable any Chrome extensions you have installed, as they may also be causing a conflict with the OpenAI chatbot.
3- You have registered too many free accounts
ChatGPT has two versions: the free one and the paid premium version which costs about 20 euros per month. If you have decided to opt for the free version, do not abuse it by creating multiple free accounts, as this action can lead to a block.
ChatGPT policies do not allow the use of multiple accounts, so if they detect that you are connecting from the same IP with many different accounts, you may lose access. Keep in mind that ChatGPT servers often become saturated due to receiving too much traffic, and that is why it is essential for OpenAI to control this type of unauthorized access.
If your account has been blocked for this reason, I recommend renewing your router’s IP and using a single account to access ChatGPT.
4- You are using ChatGPT in a way that may be harmful to other people
ChatGPT’s Artificial Intelligence has its own ethical and moral limits, but that does not prevent some users from using the tool for illicit purposes. This would include all the cases in which ChatGPT is used to create hate speech and fake news, but also for other activities such as multi-level marketing, betting, spam, or topics related to war and militarism. The list is quite extensive.
You can get more information on THIS PAGE on the OpenAI website, where you can read the full list of unauthorized uses for ChatGPT.
5- You are a minor and under 13 years old
Many users are unaware of this information, but to be able to use ChatGPT you must be at least 13 years old. Additionally, if we are under 18 years old, it is necessary to have the consent of our legal guardian to be able to use the application.
If ChatGPT detects that our account belongs to a person aged 12 or younger, it will block our access. If you are signing in from a Google or Microsoft account that you created with inaccurate information (such as your real age), review and make any necessary corrections.